Refund Cookie

At Playtopia Toys, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer the following refund policy: Game and Toy Returns: You can return any unopened and unused toys within 30 days for a full refund. Damaged or Defective Items: If your toy is defective or damaged upon arrival, please contact us within 14 days for a full refund or exchange. Gift Cards and Subscriptions: Gift cards and subscription services are non-refundable, but you can transfer or gift them to another person. Shipping Charges: Shipping charges are non-refundable unless the return is due to our error or a defective item. We want every customer to have a positive shopping experience, and our refund policy is designed to be as flexible and customer-friendly as possible.